Template Policies

Squarespace TEMPLATE policy

When you purchase a Squarespace template, you will receive a link to accept the template as a new website. This template will not be added to an existing website unless you purchase an Install Package add-on.

We will always do our best to have your template sent within 48 hours, but please understand that this time frame may vary due to potential unforeseen circumstances. Although unlikely, we can’t guarantee that it won’t take longer. Please send us an email if it has been over 48 hours. Please note that there may be a delay on this time frame over the weekend or holidays.

Once the template is added to your account, it is no longer ours and is your responsibility to add your content + edit the site. If you make any accidental changes to the template we cannot return to the site and reverse them.

A purchase of a template includes your chosen template being sent to you only once:

If you make any accidental changes to your template and want the template sent again, or if you don’t accept the invitation to your new template within 6 months of purchase and your free trial expires, then you will have to repurchase the template so we can prepare and send it again.

Your template will come into your account on a free trial. If you let this free trial run out, Squarespace will mark your website for deletion. If your website gets deleted and you want the template to be resent, you will have to repurchase the template so we can prepare and send it again. Avoid letting your trial run out by asking Squarespace support for a trial extension or upgrading your site to a paid plan.

REFUND policy

Because all of our products are digital, they cannot be returned or exchanged. We cannot issue refunds after the purchase is made. Please be sure to review the template demos and features, the FAQs, and the requirements before purchasing. If you have any template-specific questions, please contact us before you purchase.

SUPPORT policy

We are happy to help you with issues relating to the template itself, the install/build, the downloads, the provided files, and any problems that might arise with these.

Unfortunately, we can't help with general Squarespace-related questions, template modifications, coding modifications, any problems that might arise from them, or any problems you are having with software.

We offer support via email (info@aradesignstudio.in), and we aim to respond within 48 hours Monday–Friday (2 business days).

INSTALL policy

(This is only applicable if you have purchased one of our Squarespace Template Install packages.)

This installation service will transfer your chosen Squarespace template(s) to your existing Squarespace website.

We will always do our best to have your template installed within 48 hours, but please understand that this time frame may vary due to potential unforeseen circumstances. Although unlikely, we can’t guarantee that it won’t take longer. Please send us an email if it has been over 48 hours and you are waiting for an installation. Please note that there may be a delay in this time frame over the weekend or holidays.

Once the template is installed on your website, it is no longer ours, and it is your responsibility to add your content and edit the site. If you make any accidental changes to the template, we cannot return to the site and reverse them.

While we are on your site, we will do our best to not disturb any of your existing content, but we cannot be held responsible in the unlikely event of any issues or glitches during our installation process that results in the removal or disruption of your existing content.

aRa Design Studio reserves the right to decline or cancel any installation at any time. In the event of an installation order being cancelled, aRa Design Studio will refund the full amount of the installation service. However, we cannot refund the Squarespace Template Kit purchased in conjunction with this order.

COPYRIGHT + LICENSING policies

Squarespace Website Templates:

Each website template purchase may be used for one project or website only (e.g., 1 squarespace template purchase = 1 website). If you want to build multiple websites with the same template, you must purchase it again for another license.

Squarespace Sales Page Templates:

Each Sales Page Template purchase may be used for one project or business only, but you can reuse the templates as many times as you want within one project or business.

Social Media Templates:

Each template pack purchased may be used for one project or business only, but you can reuse the templates as many times as you want within that project or business.

By purchasing a template, you agree that:

If you are using the template to build a design for a client, you are prohibited from claiming or promoting these designs as solely your own.

You may not resell the design or claim the design as your own.

You may not share the template, graphics, files, or any design elements provided in your purchase with anyone else.

Any photography provided with the template is for demonstration purposes only and is copyrighted to its original creator. You must replace these photographs with your own or source images yourself. We hold no liability for any image licensing or copyright issues that may occur through your unlawful use of the supplied images.

The design is copyrighted by aRa Design Studio, and aRa Design Studio owns the rights to all designs and files (excluding any photography and pre-made graphics in Canva) included in your purchase and design.

Your completed website design may be used in our template showcase, on sales pages or our social media for demonstration and promotion purposes.

MISC important notes

Please note that due to the design limitations of Canva, there may be some slight differences between the original template Photoshop graphics and the Canva graphics, and some design elements provided in the Canva templates might not be as customizable as they would be in Photoshop. In most cases, there’s little to no difference, and almost all elements are completely customizable. If this is a concern for you, please contact us with the specific template you are enquiring about, and we can tell you exactly what differences or limitations there may be. Depending on the template, you may need to upgrade to 'Canva For Work' (a paid version of Canva) for the best results.

You will need a Squarespace subscription, and you may need Photoshop or Canva to use these templates. Please read each template description carefully to see what is needed for that particular template.

You have lifetime access to the templates, but we can’t guarantee lifetime updates to the content. If the template has been retired or removed from the store, it will no longer be updated.